75bed's Privacy Policy
Your personal information is completely safe with us. Learn how 75bed collects, uses, and protects your data — right here.
Introduction and Scope
75bed ("we", "our", or "platform") is a trusted online gaming platform in Bangladesh. We give the highest priority to the privacy of our users. This privacy policy describes in detail how 75bed collects your personal information, how that information is used, who it may be shared with, and what steps we take to protect your data.
This policy applies to all services provided through 75bed's website, mobile application, and any digital channel. If you disagree with any part of this privacy policy, please stop using our platform and contact us at the address listed in the contact section.
We may update this privacy policy from time to time. We will notify you by email or through the platform of any significant changes. We recommend visiting this page regularly.
Information We Collect
We collect the following types of information when you open an account on 75bed and at various stages of using the platform:
2.1 Registration and Identity Information
- Full name and date of birth
- Email address
- Mobile number
- Residential address
- National ID card or passport number (for identity verification)
- Username and password
2.2 Financial Transaction Information
- bKash, Nagad, Rocket, or Upay number
- Bank account details (for deposits and withdrawals)
- Transaction history, amounts, and dates
- Visa or Mastercard details (where applicable)
2.3 Gaming and Activity Information
- Game play history and statistics
- Betting activity and results
- Bonus usage records
- VIP points and rewards information
2.4 Technical Information
- IP address and location data
- Browser type and version
- Device type and operating system
- Cookie and session data
- Traffic source and navigation information
Purpose of Using Information
75bed uses the information collected for the following purposes:
3.1 Account Management and Service Delivery
Your information is used to create and manage your account, verify logins, process deposits and withdrawals, and provide gaming services without interruption.
3.2 Identity Verification and Fraud Prevention
Information is used as part of the Know Your Customer (KYC) process to confirm your identity, comply with Anti-Money Laundering (AML) regulations, and prevent any form of fraud or illegal activity.
3.3 Communication and Customer Service
Your contact information is used to send account-related notifications, transaction confirmations, promotional offers (to consenting users only), and to provide customer service.
3.4 Service Improvement
Statistical data is analyzed to evaluate platform performance, improve user experience, develop new features, and resolve technical issues.
3.5 Responsible Gaming
Information is used to monitor gaming activity, identify problematic behavior, and ensure responsible gaming.
Sharing Information with Third Parties
75bed does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
4.1 Service Providers
Information is shared with payment processors (bKash, Nagad, Rocket, Upay), technology service providers, cloud storage providers, and game software providers only to the extent needed to deliver services. All such providers operate under strict confidentiality agreements.
4.2 Legal Obligations
Information may be disclosed when required to comply with court orders, lawful requests from government authorities, or applicable law. In such cases, we only provide information that is legally required.
4.3 Fraud Investigations
Information may be shared with law enforcement agencies as needed to assist in investigations of suspicious activity or fraud.
Cookies and Tracking Technologies
75bed uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser.
5.1 Types of Cookies
- Essential cookies: Required for the site to function properly. Without these, logins and transactions cannot be completed.
- Performance cookies: Help improve service quality by analyzing how the site is used.
- Functional cookies: Used to remember your preferences and settings.
- Session cookies: Keep your login session active and are automatically deleted when you close the browser.
5.2 Managing Cookies
You can block or delete cookies through your browser settings. However, please note that disabling essential cookies may prevent some important features of 75bed from working properly.
Data Security Measures
75bed has implemented industry-standard security measures to protect your information. Every transaction and communication on our platform is secured with the highest encryption technology.
6.1 Technical Security
- SSL/TLS encryption — all data transmission is secured
- Two-Factor Authentication support
- Regular security audits and penetration testing
- Firewall and intrusion detection systems
- Encrypted database storage
6.2 Administrative Security
- Regular privacy and security training for staff
- Limited access policy — only authorized staff can view data
- Rapid response protocol in the event of a data breach
- Regular backup and recovery testing
Data Retention Period
75bed does not retain your personal information beyond the period required. Retention periods depend on the type of information and applicable legal obligations.
7.1 Account Information
All account information is retained while your account is active. After account closure, information is kept for the period required under applicable data regulation laws.
7.2 Financial Transaction Information
Financial transaction records are retained for the mandatory period required under Anti-Money Laundering regulations and financial regulatory laws.
7.3 Technical Log Data
Server logs and technical data are retained for a maximum of twelve (12) months, after which they are regularly deleted or anonymized.
Your Rights
Every user registered with 75bed has the following rights regarding their personal information:
8.1 Right to Access
You have the right to know what information we hold about you and how it is being used. Upon request via live chat or email, we will provide a summary of your information.
8.2 Right to Rectification
You have the right to correct any inaccurate information. Corrections can be made through account settings or by contacting support.
8.3 Right to Erasure
Where there is no legal obligation to retain data, you may request deletion of your personal information after closing your account. However, some information may need to be retained for a set period for legal reasons.
8.4 Right to Withdraw from Marketing Communications
You can stop receiving promotional emails or notifications at any time. Use this option through account settings or by contacting support.
Protection of Minors' Information
75bed is a platform for users aged 21 and above only. We do not knowingly collect information from minors (under 21).
Age verification is mandatory during registration. If we are informed that information from a minor has been collected by mistake, we will delete that information immediately and close the associated account.
If you suspect that a child or underage family member is using 75bed, please contact us immediately.
Changes to the Privacy Policy
75bed reserves the right to update this privacy policy from time to time. Reasons for changes may include:
- Introduction of new services or technologies
- Changes to applicable laws or regulations
- Improvements based on user feedback
- Enhancement of security measures
Registered users will be notified by email at least 30 days before any significant change takes effect. Continuing to use the site after a change means you have consented to the new policy.
If you need a previous version of the policy, please request it through support.
Contact the Data Protection Team
If you have any questions or concerns about the privacy policy, please contact us directly.
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